Showing 4 and 5 star reviews

Very helpful

Fantastic service

perfect

Friendly, professional staff.

Excellent service, highly recommend.

Excellent service, even when it flooded , very professional

Excellent customer service and lovley cars

Fantastic customer service and incredibly friendly staff!

Excellent communication and dealt with any issues professionally.

Really professional staff,and overall great experience.

It says it all in the name they are all lovely in there and very helpful

nice cars top lads recommend these lads to anyone

Just better! No wonder they have such a good reputation.

Fabulous service with great looking stock. Highly recommend.

Great team, very professional, as it says in the name.

Impeccable service , all details and customer service amazing , can’t go wrong

Dean top salesman very helpful

Always great customer care and a nice personal service from the agents

Friendly and professional service. Will definitely return in the future. Highly recommend.

very helpful well worth a look all the cars seem to be a very high quality

great service, great cars, make this your first stop when looking for a car.

Would definitely recommend these guys all very friendly and everything went really quick

Great friendly service, very helpful, good range of cars.

Very nicecely put together, and more than helpful. Live’s up too the name, will be going back lovely people

Great service from everyone there, will be buying my next car when I choose to upgrade next

Brilliant service. Very pleased with the prompt follow up. Would recommend. Well done to Darren.

Amazing service even gave me a car to drive whilst they get mine ready 100% can’t fault it so massive thanks to Darren and team much appreciated xxx

Professional and friendly COVID Secure service, going above and beyond to put the customer first. Thanks Luke. Would highly recommend

We have bought a couple cars from here great service and value.

Brilliant service every time. Lovely guys, nothing is too much trouble. Great value for money

This is the place to go if u looking for a new car so helpful and friendly went above and beyond to get me the car I wanted nothing is to much trouble thank you once again Darren and team

Couldn’t of asked for a better service! Jason was so helpful, and got me a great car would highly recommend.

Dean was excellent, thank you, very happy with the car I purchased from them

Love my car and so happy with the great customer service received they really went above and beyond to help

Great service provided by the car agents. went the extra mile to get the car as we wanted it for purchase. …More

Great used car retailer! Can see why they are rated as one of the top 5 in the country

Have got my second vehicle through them now, And you can not fault the after care given by the team always happy to help ! Will be back for another in the future ! Thanks guys 🙂

Very plain sailing and Luke was Awesome and the Car is Amazing……definitely come back when due to Upgrade…..keep it going guys.

Faultless. They were honest and went above and beyond to prepare my car and explain everything they had done. Very happy customer

Fast and professional service. Very good communication. It’s nice to make a deal. I would highly recommend

Darren and his team are very committed to customer care and the quality of vehicle that they are selling . I am a repeat customer and would be sure to use them again

Great service from Luke and the team. I would recommend that you have a good look here, fantastic cars. WOW

Great service team please ignore any other bad reviews about this company they live up to there name very professional had to leave another review for this place because they are such a nice bunch and thank you for the free chocolates hehe

Collected my third car from these guys today! Excellent Service as usual, love my new car! Thanks again to you all

Great service, in fact they surprised me, Darren the sales guy I dealt with was fantastic, I purchased a car for my Daughter from them and I would buy from them again.

Lovely team
Nice atmosphere. Very helpfull. Painless process.

Great service, professional and friendly.

Highly recommend, went extremely smooth from start to finish with the car agents, would 100% be returning for a car in the future, extremely pleased with my car and the service that I got!

Really friendly staff there, the second you walk through the door someone greets you and asks if there is anything they can do for you, always really friendly, really nice and also they have got a really good range of cars available to …More

professional car agent are the best dealership in the southwest and Plymouth daren, Matt, Bradley, are totally professional in the way they look after you , i collected my car this month i would recommend if you’re looking for a car go to professional car agent first thank you guys.

Recently bought an Audi A3 from here, would recommend to anyone, their customer service is above and beyond other garages I have visited in Plymouth, Very professional and I am very happy with my purchase!

Recently bought a car from here the process was simple and all members of staff were spot on. The vehicle Was prepared fully prior to delivery would highly recommend this place.

These guys offer an absolutely brilliant service. luke couldn’t be more helpful he is an absolute diamond cars and service are top class won’t be looking or going anywhere else in the future keep up the good work guys

Absolutely amazing dealership I had Luke sort my car out for me, he made sure everything was perfect for when I got there they definitely go above and beyond for there customers they are so professional everything went smooth and I couldn’t of asked for a better service will definitely be recommending them to friends and family!

Made buying my new car easy. Luke was very friendly and welcoming. A professional service throughout. Thank you!

Great customer service from Matty with an unbeatable price for air con regas. Just booked in for the cam belt offer too… Well worth checking these guys out!

Dean was amazing, let me test three cars and help me choose the best one, recommend him a lot for anyone looking to buy a car

We drove down to Plymouth and I’m glad we did because my friend was thrilled to bits with his new car and the staff were wonderful.
Although it took hours to get there and twice as long to get back it was well worth the trip

Being self employed and a farther of two I wanted a reliable family car for my wife to drive. Having searched high and low I discovered this company. The service was fantastic and I’m so pleased we managed to find the perfect family saloon …More

Couldn’t recommend these guys enough! So helpful from start to finish, updated regularly and just all round fantastic service! Can’t thank Darren and Jason enough for all their help in the purchase of my car and a few of my friends too!

100% recommend! No pushy sales tactics, just excellent customer service! Friendly staff who go the extra mile to make the whole process easier. Will be recommending to friends and will definitely return in the future!

Absolutely brilliant service from Matt and Darren. I advertised my car with them and gave them a timescale of when I would like it sold by. The car was gone within 2 weeks and the money was in my bank. Cheers guys!

Just purchased an Audi TT, Darren was very helpful and professional from the first phone call to being picked up from the station and collecting the vehicle. A very good experience. Many thanks.

Recently purchased a car through this company and couldn’t fault the service. They went above and beyond and kept me regularly updated on progress. Wouldn’t fail to recommend them.

I bought a Skoda Rooomster from the Professional Car Agent recently and the whole service was very good. The whole process was very good and I’m really happy with the car, I’d really recommend using this company to anyone looking to for a good professional service when buying a motor.
Thanks guys

Great service from the team at TPCA and I would highly recommend anyone looking for a car to speak to these guys first. Both cars purchased in the last 2 months for me and my wife have been great

Bought an 09 VW golf today from them and I can say the have been incredibly helpful in helping me buy my first can on finance. I would highly recommend them to anyone looking to buy a new car.

Fantastic customer service from start to finish on buying the car. Luke found the correct finance for my 19yr old for him to get the car he wanted will Definitely recommend this company to anyone looking to purchase a car

Recently picked up my new car and couldn’t fault the service from everyone at the professional car agent. Luke & everyone there are super friendly with excellent service from all. All in all great experience, thank you!

One of the best car dealerships that I’ve been to. I bought my car from Bradley, whom had excellent customer service polite engaging and understanding of our needs.
Big thank you.

The guys did exactly what they said they would at the point of sale.Everything completed to agreed times/good communication etc..BUT .where these guys proved EXCEPTIONAL was when , after a couple of months , there was an issue with the …More

Great friendly garage, children’s area which is handy, always lovely cars for sale, amazing service from start to finish with Darren, nothing was too much trouble. And I have my dream car!

AMAZING!! from start to finish luke made this process so easy! He found the perfect car I was after. It is absolutely stunning!! This is my second car from these guys and I wouldn’t go anywhere else!!

Fantastic service from start to finish. Would recommend to anybody looking to part exchange or buy a quality car. The process was carried out in a very professional manner with brilliant customer service, something which is difficult to find these days.

We found Professional Car Agents on AutoTrader, we’re so glad we did! We delt with Darren who was brilliant. What a refreshing change. We’ve delt with a few car dealerships in the past, ‘pca’ by far the best. They went above and beyond to …More

Well what can I say I brought my car from this place a year ago what an outstanding company for day 1 made sure I was well looked after did everything I wanted to my car before sale resprays some scratches to the side before sale even …More

Excellent service, very polite and great deals. Was very pleased with my purchase. Would definitely recommend to anyone looking to buy a car. Thank You BRADLEY for the relaxing and simple experience, Everything was explained perfectly

I recently purchased a vehicle from this firm. The first thing I did when finding one of many that I was looking for on the web was mail the PCA, as it was a weekend. On Mon I had a call to ask if I would like to view the car, a time was …More

Having never had a car on finance i have always been very sceptical about the whole process, within a few minuites of meeting Matt all those doubts had disappeared. …More

A month or two ago I dealt with them & bought a BMW trading in a Audi. Not only did they give me a great resale value for the Audi they refurbished the BMW wheels and really walked away thinking both parties got a good deal. Great Efficient service.

Just had my A/C regassed amazing service and surprisingly all sale managers are very professional and polite. My son and I had a fabulous experience here playing pool. Thank you to all the team. JUst wish I had the finances to be in the market for a new car, as I would not hesitate to look here first once again thank you

If i could give six stars then i would. From the off these guys were nothing but helpfull. Being in the forces i was limited with time and these guys worked with me and were flexible. I had a minor issue with the engine 7 months AFTER …More

Just picked up my new car today and more than happy. Great team. Very professional and friendly. No pressure sale. Would highly recommend, I won’t go anywhere else in Plymouth now!

Very well named company – very professional service! I’d highly recommend this company. I’ve had the car a few days now and am so pleased to have chosen it from you, drives beautifully. It was worth the drive from Penzance, in holiday …More

Wow! What a wonderful experience this was, buying a car through the Car Agent. I am thrilled with my new car. Thank you Luke, this would not have been possible without your excellent service, and going the extra mile! So happy and grateful.

I can’t fault the team at The Professional Car Agents! Amazing customer service and advice throughout the whole buying process – would reccommend to anyone. …More

Would definitely recommend! Couldn’t fault the service they provided 🙂 Darren went out of his way to give me the best deal and he did! Had a few ups and downs trying to sell my car privately and was messed around, Darren was sympathetic …More

Selling my car with this company was seamless from start to finish. Took all the hassle out of selling the car, gave me a very reasonable price (without taking the mickey!) and came and took it away. Professional, friendly and committed. I …More

Can’t thank these guys enough, from the moment you walk in until picking up your car they make you feel just at home, making sure you’re happy and comfortable all the way through. Me, my brother and dad have all bought from this garage and …More

Amazing customer service, nothing is ever to much for them, talked me though everything always kept me updated with everything that was going on! Everyone in the company are so lovely and so welcoming! Really lovely company will 100% be going back In a couple of years for a new car! Would recommend to anyone!

Purchased a Nissan Qashqai today from the Car Agents.
This is now the 5th car we’ve had in our family and we’ve loved them all!
They turned this one around in ultra quick time. Taking my damaged car as a …More

First time buying online due to lockdown. Worried about buying without seeing car first but needn’t have, Luke was easy to deal with,having dealt with a number of car dealers over the years found him extremely helpful doing everything and …More

Just had my new BMW X1 delivered COVID secure to my home from the professional car agent!!
I can’t recommend these guys enough, Luke was so helpful and even sourced this …More

Bought my car through Darren and he was the biggest help didn’t feel pressured in to the sale one bit everything in detail was explained and gone threw with me. The car went back under warranty and the guys had no issues or queries at all. …More

Matt and his team are absolutely fantastic. From the moment of taking our initial enquiry to working through our finance requirements and sorting out a deal on our new VW T6 van. …More

THE MOST AMAZING car buying experience EVER. We were greeted by Jason and immediately he came across as being very genuinely pleased to see us. My daughter was looking to replace her beloved car she had owned for 12 years and found her new …More

A big thank you to Luke and The Professional Car Agents team for sourcing me my new car! I spoke to Luke many times as he made sure the Mini he sourced was exactly what I was looking for. A quick, safe and professional transaction from start to finish. Highly recommended!

In short – the best car purchasing experience that I’ve taken part in.

From the off, both Darren and Matt were professional, courteous and friendly. I …More

I recently used the car agent to both sell my current vehicle, and also source a new one once my car was sold. After reading some online reviews about the company I was confident that the company could provide the service I required. From …More

I will never go anywhere else to buy a used car. Jason/Darren were on point. Absolutely no pressure to buy, very knowledgeable due to a wealth of experience in the car sales industry. Their reputation and reviews say it all. Every car that …More

I bought my car from Matt’s business last year after my old car was written off. I was really impressed by how professional they were, and I appreciated how they went the extra mile to make the purchase hassle-free for me. Excellent …More

I am a busy man so I would only ever trade in our vehicles, I don’t have time for all of the calls, stupid questions and haggling over the price when it comes to selling cars. …More

Great customer service, helped us find the perfect car for us. Thanks again

Thanks to these guys, they had managed to find me a car within 1 day!!. I have upgraded my 1.6 Astra 5 door 2006 model for a 3 door Astra 1.6 09 plate with half the mileage for a great deal. 5 star customer service. I would definitely …More

Top service, the best around. I took out the extended warranty and have just had work done before it ran out. The team here checked the car out and completed work that would have cost me hundreds had I not taken out the warranty. Superb service and will be back for our next car without a doubt. You won’t regret buying from here.

Where to start…..amazing service once again from Luke couldn’t be happier with the level of service I got from the minute I phoned about a car to the last second from driving it away ! All way putting the customer first and making sure …More

After many months of looking around for a car for my wife who was about to get her licence back after two years, we came across the Professional Car Agent who were advertising a car that my wife was looking for and had been for nearly a …More

Had the pleasure of purchasing a 11 plate Audi from Darren & Bradley and p/x my older BMW. The whole process was smooth and I was looked after throughout. The level of detail you get from aftercare and serviceing really did impress me and I …More

Could not be more happy with the service I experienced today with picking up my new car. Nothing was too much trouble. Such a lovely bunch of people and they have have definitely got a new customer in me. Thanks so much guys and will see you in a couple years for an upgrade. X

Great experience with Professional Car Agent and in particular with Matt the Service Manager. Really friendly, helpful and efficient service. MOT was a really good price and I also had use of a courtesy car which was very helpful. All in …More

I recently dealt with this company and Luke himself and I couldn’t recommend them enough, from start to finish they were amazing. I went in with an idea of what I needed but was unable to find something I liked but Luke was determined to …More

I was a little cautious at first when looking to buy a car from this company as it wasn’t the usual car dealership that I was expecting, but these guys fully exceeded my expectations. They were very friendly and offered a very reasonable …More

I’ve just purchased a car from this dealer and I have to say that having been driving for almost 40 years, these guys are the most fair and honest people I have ever dealt with. They went out of their way to carry out all the things I asked …More

Great customer service

Over the last 6 months we have purchased and traded in two cars , on both …More

Brought a Vauxhall Corsa mid July – Simple, Quick and Easy process from start to finish, Dealt with the two Matt’s and couldn’t of asked for a better experience, car was a fair price and was delivered (200 miles) in pristine condition after …More

I am a VERY challenging customer as my teenage son was buying a car with his hard earned savings and i was worried sick that he would make the wrong choice. Luke provided complete reassurance throughout and at no time did we feel …More

I recently purchased a vehicle from The Professional Car Agents in Plymouth and received excellent service. They made the purchase process hassle free and went out of their way to do things quickly and efficiently. They had great industry …More

I have walked their way many times before now and have always been impressed with their high spec stock. So, I bought an Audi A4 from their fantastic line up, which caught my eye on a particular walking event recently. My …More

I cannot rate this garage highly enough. It was the most stress free, confident decision I have ever made when buying a car. They bent over backwards to make sure we were happy and to get our car finished and ready on time, they even topped …More

I travelled up to the professional car agents yesterday, from Truro. I came home with a great car for a really good price. Service from all the guys was great-friendly and not pushy in any way. I’m also completely confident that if any …More

I had a really positive experience purchasing my car from this company. At no stage did I feel pressured to purchase from them, Bradley was very informative and nothing was too much trouble. Every time they said they would call they did …More

Couldn’t be happier with the level of service I got from Luke and the team. Within a few hours of telling Luke the exact car I wanted and the budget I had, he had sourced it. Luke kept me updated throughout the whole process and the whole …More

Had the best experience with The Professional Car Agent.

The car I wanted wasn’t on the forecourt but Luke sourced me the one I wanted …More

There aren’t enough words to adequately describe the type of service you can expect from these guys, from start to finish they deliver friendly, professional and knowledgeable guidance on buying your car. No pushy sales tactics, or smoke …More

I was looking to buy a new car as mine had recently died. They were recommended to me by a friend who had purchased cars from this dealer before and her friends and family had also. Any worries or concerns I had were quickly removed as …More

Amazing service from all at the professional car agent especially Matt!
My car went in for an MOT and service recently and they went amazing from start to finish. After the service I received a video of what my car looked like and …More

This was without a doubt the easiest sell and purchase of a car ever! I met Luke and advised him of my situation- I did not feel pressured in anyway and the whole process was seamless. The service was amazing and there was no stress at all. Thank you so much for making this such an enjoyable experience! And I LOVE my car!

Thank you Darren and Matt for making the trade in of my old car and purchase of my new car a painless, hassle free and pleasant experience.
I love my mini, you are very honest and everything was exactly or better than …More

Thank you so much for a great car buying experience. Dean made the whole process of part exchanging my car and buying my Ford Focus so easy. He came with me on my test drive and explained everything I needed to know about driving an …More

Dean and the team we’re an absolute pleasure to deal with, making for a great experience in purchasing our new car. If you want a stress free, no hassle environment then I would strongly recommend them. Their warranty and service add ons will also give you piece of mind, that should anything happen, you’re in very good hands.

I have just bought my second car from these guys, and as usual they went above and beyond to find me the perfect car, and to get it ready super quickly for me. All the paperwork was taken care of, I literally had to notify my insurance …More

Picked up my new car from Luke today absolutely delighted with it! Showroom quality valet and finished in very high spec! The whole process from first look at the car to the picking up was hassle free and was kept updated at all times of …More

The service I received from start to finish was amazing! Darren couldn’t do enough to help and the whole team was really friendly and welcoming! I wasn’t pushed into buying and they gave me really honest, genuine and welcomed advice. Not …More

So happy with my experience with this place. Had my car repaired and MOT’ed by them after having issue with a previous mechanic. …More

Pick up my lovely A1 Audi on Saturday. Couldn’t be more happier with it. Staff was very friendly and helpful and explained everything to me that I needed to know about the car and what they had done to it. I would highly recommend this …More

I have just purchased a V W UP from this garage. From my first point of call with, Dean and other staff members. To the final purchase of the car, everything was well explained. When I collected my car, it was cleaned to a high standard. Well done one and all very happy with the car. Cheers

I bought an Audi A5 and it drives vey well. The Professional Car Agent delivered as promised. I was very pleased with the friendly and professional service that Darren gave me when I arrived at their showroom to pick up my car. The car was …More

Super great experience, everyone was really nice and friendly and offered a really professional experience all around. Presentation of the car was top notch not a single scratch, had it on the show floor when we came in. The car was super …More

A painless experience from first seeing the car on the website, placing a deposit and then being sent a walk through video. After the car was prepped, mot’d and valeted I collected the car, it was in showroom condition and a great price. I …More

First class service from start to finish. The guys made sure we got the car we wanted and made the whole process simple and stress free. The car was serviced and MOT before we received it. Couldn’t recommend more highly enough, we are over …More

Absolutely incredible service from the team from start to finish. Came to them with my van and with in a short period of time it’s now been fixed at an affordable and fair price. Couldn’t recommend the team at The Professional Car Agent any more. Hands down the best dealership and service centre available to us here in Plymouth.

Sorry not reviewed sooner! Bought a mk 7 back at the end of January, was a bit apprehensive at first, possibly because of some horror stories about buying used cars you read ,but once we test drove and spoke to Dean the salesman we were …More

Collected my new car 2 weeks ago and everything is perfect. The service from everyone here is absolutely brilliant and they made the process very easy. Highly recommend a visit to the team here!!

I recently purchased a car through The Professional Car Agent, and the entire process was smooth and stress-free. James was absolutely brilliant—super helpful, friendly, and most importantly, not pushy at all. He took the time to answer all …More

Recently bought an S line A3 from here. Dean was really helpful and down to earth, gave the car a new MOT and service, aswell as sorting a small dent in the door. Really smooth transition with the handover. I’d highly recommend

I’ve had my fair share of used cars over the years. Including my wife, children and in laws we have probably had over 20 cars on our drive over the last 15 years so I have spent some time on forecourts and dealing with the sellers. …More

Darren was excellent at the sale of my Mercedes, provided thorough communication and guidance throughout the whole process and got the car ready for me in perfect condition with all new parts, serviced and MOT’ed. Fantastic and easy process from start to finish, will definitely be recommending professional car agent to anyone!

I was really nervous about buying a second-hand car, but the team were absolutely brilliant from start to finish. They weren’t pushy at all and didn’t follow me around — they just let me take my time and look around at my own pace. When I …More

Excellent , from start to finish Darren and his team were really great to deal with.
Nothing was too much trouble, everything was clearly explained and the whole …More

I have used The Professional Car Agent for the past 8 years, the service you receive is outstanding. I’d highly recommend them to anyone. Nothing is ever a bother for them, rest assured you are definitely in good hands. The team are …More

The best 2nd hand car experience I’ve ever had. The team went beyond what was asked, and answered every question I had in detail. Nothing was too much trouble

I strongly recommend this company. Purchased a used Honda CVR from them. A couple of very minor issues were swiftly dealt with by Denise and her colleagues and the car repaired without issue. The car we purchased was a very competitive …More

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